Estimate your cost for a procedure at Springhill Medical Center Home Patient Charges Estimator Please note the following with regard to the Patient Estimate Tool This is only an estimate, and charges will vary based on actual services provided. Allowable charges and patient responsibility are dependent on your insurance policy. Please contact our financial services department at (318) 539-1046 or (318) 539-1086 to verify estimated charges and insurance coverage. SMC contracts with organizations to provide certain specialty services that may bill separate professional fees not included in this estimate. This includes Emergency Room Physicians, Radiologists. If you do not have have insurance, you are eligible for 66% discount when paid at time of service. Machine Readable Standard Charges Effective 12/17/2024 Springhill Medical Center Download Price Transparency

"Springhill Medical Center in Springhill, LA provides expert respiratory care, including testing, treatment, and support for lung and breathing conditions." Home Respiratory Supporting Every Breath, Every Step of the Way Springhill Medical Center’s Respiratory Therapy Department is dedicated to helping patients breathe easier and live healthier. Our highly trained therapists provide advanced diagnostic and therapeutic services for a wide range of respiratory and cardiopulmonary conditions. With a focus on personalized care, we work closely with physicians to ensure each patient receives the right treatment at the right time. Our services include Nuclear Stress Tests to evaluate heart and lung function, Sleep Studies to diagnose sleep-related breathing disorders, and the use of ventilators to support patients with critical respiratory needs. Whether you require routine testing, long-term management, or urgent intervention, our team combines expertise with compassion to deliver exceptional care. By coordinating seamlessly with your physician, we ensure timely results and treatment plans that prioritize your health and comfort. Sleep Studies

"Access the Springhill Medical Center's patient portals to view medical records, test results, appointments, and billing online." Home Clinic Portal This Page For Setting Up The Clinics Only Get Your Test Results, Schedule Appointments, And More View Lab Results Access Health Records Request An Appointment Online View Doctors Notes Request Prescription Refills Pay Your Bill Online View Your Statments Do you have an account? Patient Portal is a secure, convenient, and easy-to-use website that gives you round-the-clock access to your health information. With Patient Portal, you can view labs, medications, immunization records, statements, and much more. Having online access to this information puts YOU in control of your health. Android or iPhone - Get your app at one of the following Setup healow™ smartphone app in four easy steps Step 1 Download the healow™ app from App Store (iPhone) or Google Play (Android Phone). Step 2 Search your practice by entering practice code – EDEJAD Step 3 Enter your portal username and password to log in. Step 4 Set up your PIN to securely access your health records. Frequently Asked Questions Do I have to pay to get access to Portal and healow™ app? Access to Portal and the healow™ app are completely free. We share this information with our patients to acquaint them with their health and how to make better healthcare decisions. What can I access through the mobile app and Patient Portal? We share information with our patients that we feel can help them and keep them informed. We try to provide patients with key aspects of their health. For a complete list of features, ask our friendly staff. Is having online access secure? Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption, making it as secure as online banking. What if I need technical assistance? The app and the Portal have functionalities that allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.

Speakup if you have an issue with your care or see something wrong Home Speakup To prevent health care errors, patients are urged to .. Speak UP! EVERYONE has a role in making health care safe. That includes doctors, health care executives, nurses and many health care technicians. Health care organizations all across the country are working to make health care safe. As a patient, you can make your care safer by being an active, involved and informed member of your health care team. An Institute of Medicine report says that medical mistakes are a serious problem in the health care system. The IOM says that public awareness of the problem is an important step in making things better. The Speak Up™ program is sponsored by The Joint Commission. They agree that patients should be involved in their own health care. These efforts to increase patient awareness and involvement are also supported by the Centers for Medicare & Medicaid Services. This program gives simple advice on how you can help make health care a good experience. Research shows that patients who take part in decisions about their own health care are more likely to get better faster. To help prevent health care mistakes, patients are urged to “Speak Up.” SPEAK UP if you have questions or concerns. If you still do not understand, ask again. It is your body and you have a right to know. Your health is very important. Do not worry about being embarrassed if you do not understand something that your doctor, nurse or other health care professional tells you. If you do not understand because you speak another language, ask for someone who speaks your language. You have the right to get free help from someone who speaks your language. Do not be afraid to ask about safety. If you are having surgery, ask the doctor to mark the area that is to be operated on. Do not be afraid to tell the nurse or the doctor if you think you are about to get the wrong medicine. Do not be afraid to tell a health care professional if you think he or she has confused you with another patient. PAY ATTENTION to the care you get. Always make sure you are getting the right treatments and medicines by the right health care professionals. Do not assume anything. Tell your nurse or doctor if something does not seem right. Expect health care workers to introduce themselves. Look for their identification (ID) badges. A new mother should know the person who she hands her baby to. If you do not know who the person is, ask for their ID. Notice whether your caregivers have washed their hands. Hand washing is the most important way to prevent infections. Do not be afraid to remind a doctor or nurse to do this. Know what time of the day you normally get medicine. If you do not get it, tell your nurse or doctor. Make sure your nurse or doctor checks your ID. Make sure he or she checks your wristband and asks your name before he or she gives you your medicine or treatment. EDUCATE yourself about your illness. Learn about the medical tests you get, and your treatment plan. Ask your doctor about the special training and experience that qualifies him or her to treat your illness. The goal of the Speak Up™ program is to help patients and their advocates become more informed and involved in their health care. Look for information about your condition. Good places to get that information are from your doctor, your library, support groups, and respected Web sites, like the Centers for Disease Control & Prevention (CDC) Web site. Write down important facts your doctor tells you. Ask your doctor if he or she has any written information you can keep. Read all medical forms and make sure you understand them before you sign anything. If you do not understand, ask your doctor or nurse to explain them. Make sure you know how to work any equipment that is being used in your care. If you use oxygen at home, do not smoke or let anyone smoke near you. ASK a trusted family member or friend to be your advocate (adviser or supporter). Your advocate can ask questions that you may not think about when you are stressed. Your advocate can also help remember answers to questions you have asked or write down information being discussed. Ask this person to stay with you, even overnight, when you are hospitalized. You may be able to rest better. Your advocate can help make sure you get the correct medicines and treatments. Your advocate should be someone who can communicate well and work cooperatively with medical staff for your best care. Make sure this person understands the kind of care you want and respects your decisions. Your advocate should know who your health care proxy decision-maker is; a proxy is a person you choose to sign a legal document so he or she can make decisions about your health care when you are unable to make your own decisions. Your advocate may also be your proxy under these circumstances. They should know this ahead oftime. Go over the consents for treatment with your advocate and health care proxy, if your proxy is available, before you sign them. Make sure you all understand exactly what you are about to agree to. Make sure your advocate understands the type of care you will need when you get home. Your advocate should know what to look for if your condition is getting worse. He or she should also know who to call for help. KNOW what medicines you take and why you take them. Medicine errors are the most common health care mistakes. Ask about why you should take the medicine. Ask for written information about it, including its brand and generic names. Also ask about the side effects of all medicines. If you do not recognize a medicine, double-check that it is for you. Ask about medicines that you are to take by mouth before you swallow them. Read the contents of the bags of intravenous (IV) fluids. If you are not well enough to do this, ask your advocate to do it. If you are given an IV, ask the nurse how long it should take for the liquid to run out. Tell the nurse if it does not seem to be dripping right (too fast or too slow). Whenever you get a new medicine, tell your doctors and nurses about allergies you have, or negative reactions you have had to other medicines. If you are taking a lot of medicines, be sure to ask your doctor or pharmacist if it is safe to take those medicines together. Do the same thing with vitamins, herbs and over-the-counter drugs. Make sure you can read the handwriting on prescriptions written by your doctor. If you cannot read it, the pharmacist may not be able to either. Ask somebody at the doctor’s office to print the prescription, if necessary. Carry an up-to-date list of the medicines you are taking in your purse or wallet. Write down how much you take and when you take it. Go over the list with your doctor and other caregivers. USE a hospital, clinic, surgery center, or other type of health care organization that has been carefully checked out. For example, The Joint Commission visits hospitals to see if they are meeting The Joint Commission’s quality standards. Ask about the health care organization’s experience in taking care of people with your type of illness. How often do they perform the procedure you need? What special care do they provide to help patients get well? If you have more than one hospital to choose from, ask your doctor which one has the best care for your condition. Before you leave the hospital or other facility, ask about follow-up care and make sure that you understand all the instructions. Go to Quality Check at www.qualitycheck.org to find out whether your hospital or other health care organization is “accredited.” Accredited means that the hospital or health care organization works by rules that make sure that patient safety and quality standards are followed. PARTICIPATE in all decisions about your treatment. You are the center of the health care team. You and your doctor should agree on exactly what will be done during each step of your care. Know who will be taking care of you. Know how long the treatment will last. Know how you should feel. Understand that more tests or medications may not always be better for you. Ask your doctor how a new test or medication will help. Keep copies of your medical records from previous hospital stays and share them with your health care team. This will give them better information about your health history. Do not be afraid to ask for a second opinion. If you are unsure about the best treatment for your illness, talk with one or two additional doctors. The more information you have about all the kinds of treatment available to you, the better you will feel about the decisions made. Ask your doctor to recommend a support group you can join to help deal with your condition. People in these groups may help you prepare for the days and weeks ahead. They may be able to tell you what to expect and what worked best for them. Talk to your doctor and your family about your wishes regarding resuscitation and other life-saving actions. The goal of the Speak Up™ program is to help patients and their advocates become more informed and involved in their health care.

"Springhill Medical Center Emergency Room in Springhill, LA provides 24/7 urgent care for accidents, illnesses, and life‑threatening emergencies." Home Services Emergency Department Emergency Department Here When You Need Us Most At Springhill Medical Center, our Emergency Department is open 24/7 to provide fast, expert care when every second counts. Whether it’s a sudden illness, injury, or critical condition, our experienced ER team is ready to respond with skill, compassion, and urgency. We understand that emergencies don’t wait — and neither do we. Our skilled providers and nurses, support staff work together to deliver high-quality care with minimal wait times and clear communication every step of the way. What You Can Expect: 24/7 emergency care for all ages Rapid triage and treatment for urgent conditions On-site lab, imaging, and diagnostic services Seamless coordination with inpatient and specialty care A commitment to respect, dignity, and transparency We’re proud to serve the people of Springhill and surrounding communities with emergency care that’s close to home — and always here when you need it. Your health can’t wait — and neither do we. In an emergency, call 911 or come directly to our ED entrance.

"Springhill Medical Center has served Springhill, Louisiana, Webster Parish, and Southwest Arkansas for over 50 years. Our dedicated team provides compassionate, high‑quality healthcare while treating every patient like family." Home About Us Friends and Neighbors, There are people you can always count on to help you stay well — or feel better when you’re not. Family, friends, and the caring professionals at Springhill Medical Center and our clinics are here for you. Our dedicated team of nurses, technicians, and providers are committed to delivering advanced, personalized care. We take the time to listen, to understand, and to get to know you — because your health deserves more than treatment, it deserves compassion. With specialized services at the hospital and trusted professionals at the Doctors Clinic, North Webster Medical Clinic and Springhill Physical Therapy, exceptional care is never far away. — The Senior Staff Mission / Vision Senior Leadership Board of Directors Pete Johnson, CEO Kristin Cole, CNO, COO Brian Griffin, CFO Wayne Sessions, MD, CMO David Anderson Bob Bush Wayne McMahen, DVM Bob Colvin Dianne Stephens Mary Armwood, RN Ray Huddleston Will Lynd Patricia McMurry Robert Smith Wayne Sessions, MD Pete Johnson, CEO

"Springhill Medical Center in Springhill, LA provides safe, compassionate withdrawal services from addiction to support recovery and long‑term health." Home Withdrawal Services "New Visions" Break the Chain of Addiction New Vision™ is an inpatient medical stabilization & withdrawal management service for adults with drug, alcohol and related health issues. The service accepts appropriate adults, who are currently using or are experiencing acute withdrawal symptoms from certain drugs. It consists of a medically supervised hospital stay for inpatient stabilization that typically lasts 3 days. The inpatient stay includes the following aspects: • Pre-Screening • Assessment • Admission • Medical Stabilization • Appropriate Discharge Planning Request A Confidential FREE Consultation New Vision™ has a fully qualified treatment team, including an attending physician and nursing personnel who utilize a multidisciplinary team approach in the stabilization of the patient. Upon admission to the hospital for medical stabilization, assessment of the patient’s fundamental needs are accomplished. These assessments include a medical history, physical, a complete laboratory workup, and a nursing assessment. Patients who are under the influence of chemical substances, and are considered medically unstable, will be closely observed and stabilized. The Hospital accepts appropriate patients who are experiencing incapacitation due to substance use and/or abuse, or are experiencing acute withdrawal symptoms from cessation of use of certain substances, in conjunction with other related health issues. The diagnosis of need for inpatient admission can only be made by a licensed physician. The service accepts most insurance plans. For additional information on the New Vision™ service, contact us at 318-539-3274 . The diagnosis of need for inpatient admission can only be made by a licensed physician. (318) 539-3274

"Clay Strange, FNP‑C provides compassionate family medicine at North Webster Medical Clinic in Sarepta, LA, caring for patients of all ages." About Me Clay Strange, APRN Home Clay grew up in Shongaloo, Louisiana and still resides there. Clay is married to Amanda Strange, and they have 2 kids Gus and Grace In his free time Clay enjoys fishing, hunting and working on his farm. Clay became an RN first and later went back to school to become a Nurse Practitioner because of his love to help people. Clay enjoys getting to know his patients, their families and a little about them. Education Graduated Southern Arkansas University, Magnolia, AR Degree: Bachelor of Nursing Graduated 2008 Northwestern State University, Shreveport, LA Degree: Masters in Nursing, Advanced Practice Nurse FNP-C Certified through the American Academy of Nurse Practitioners

"Sonya Thomas, FNP‑C provides compassionate family medicine care at Springhill Medical Center in Springhill, LA for patients of all ages." About Me Sonya Thomas, APRN Home I grew up in Star City, which is a small town in southeast Arkansas. I lived there until I moved to Benton, Louisiana in 2017. I am married to Daniel Thomas and we have 3 sons, Chris Peterson, Alan Peterson and Tyler Thomas. My adult sons still live in Star City. Chris is married to Hannah, and they have two children, Elly (8) and Grady (2). Alan is married to Callie, they have one son, Jack (1). Tyler is a senior at Benton High School and will be headed to Louisiana Tech in the fall. I enjoy spending time with the grandkids (and kids, lol), attending Tyler’s sporting events, baking, reading, and going junking and doing DIY projects with my husband. We attend Plain Dealing Baptist Church, where we volunteer in TeamKID ministry. I was not one of those people who knew in high school that they wanted a career in healthcare. I started out as an ER clerk at a small rural hospital similar to SMC thinking that I wanted to pursue the business side of it. During my ten years there I worked in the business office, quality management and as administrative assistant. During an ice storm we were short staffed and I was helping to pass patient meal trays and answer call lights and that’s where my interest in nursing began. I worked as an RN for 7 years, primarily in the emergency room. I loved the ER.. Education Graduated 2007 University of Arkansas at Monticello Degree: Bachelor of Nursing Graduated 2017 Maryville University, St Louis, Mo Degree: Masters in Nursing, Advanced Practice Nurse FNP-C Certified through the American Academy of Nurse Practitioners

"Springhill Medical Center Cardiology in Springhill, LA offers expert heart care, screenings, diagnostics, and treatment." Home About Cardiology Cardiology Services Caring for Your Heart, Close to Home At Springhill Medical Center, our cardiology team is dedicated to keeping your heart healthy and strong. Whether you're managing a chronic condition or seeking preventive care, we provide expert diagnosis, treatment, and support for a wide range of cardiovascular concerns. What Cardiologists Treat: High blood pressure (hypertension) Heart disease and heart failure Irregular heart rhythms (arrhythmias) Chest pain and shortness of breath High cholesterol and risk factors for stroke Circulatory issues and vascular conditions Services We Offer: Cardiac evaluations and diagnostic testing EKGs, stress tests, and echocardiograms Medication management and lifestyle counseling Coordination with surgical and interventional specialists Ongoing care for chronic heart conditions Your heart health matters — and our team is here to guide you every step of the way with personalized care, advanced tools, and a commitment to your long-term wellness. Providers