Springhill Medical Center offers a range of financial services to help patients manage the cost of care, including online bill payment, insurance and billing support, pricing transparency tools, and financial assistance programs.

Here’s a detailed overview of what’s available:

 Bill Payment & Account Management

• Online Bill Payments: Patients can securely pay hospital bills, review balances, and track payment history through the hospital’s online portal.

• Pre-registration & Patient Handbook: Tools to streamline billing and provide clarity about financial responsibilities before treatment.

 

Pricing Transparency & Estimators

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• Patient Pricing Estimator: Allows patients to estimate costs for services ahead of time, helping them plan financially.

• Standard Charges List: A downloadable resource showing typical costs for common procedures.

Insurance & Billing Support

• Insurance Guidance: Counselors help patients understand coverage, co-pays, and deductibles. Springhill is an in-network provider for UnitedHealthcare and accepts Medicare and Medicaid.

• Patient Financial Counselors: Available to answer billing questions and assist with navigating insurance plans.

• Support for Uninsured Patients: Staff can connect patients without insurance to resources and explain available options.

 

Financial Assistance Programs

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• Discounts for Uninsured or Medically Indigent Patients: Based on family size and household income compared to federal poverty guidelines.

• Plain Language Financial Assistance Policy: Ensures patients understand eligibility and application steps.

• Application Process: Patients or responsible parties can apply for assistance to reduce balances owed.

Additional Resources

• Visitor’s Guide: Includes financial services information alongside hospital policies and amenities.

• Patient Liability Estimator: Helps patients understand their share of costs after insurance.

 

Springhill Medical Center’s financial services are designed to make healthcare more accessible, transparent, and manageable for patients and families.